What should I do if a team member’s name is not appearing in the drop-down menu?

In order for team members to appear in a drop-down menu, they must be registered CIMS users. To add new users, click the blue Manage Users button in the upper right-hand corner of the screen. If that button is not displayed, you may also click Account > Manage Users and then the green + New User button. Enter the information requested, including a temporary password, and then click the blue Update button. Note: You must have Level 2 or 4 access in order to manage users. If a user does not need editing rights, you may set them as a Level 1 user and click the Read Only slide bar to display the check mark.

More information on user management can be found in the User Management Guide in the Toolkit.

Last Updated: 9/14/2014