What should I do if a team member’s name is not appearing in the drop-down menu?
In order for team members to appear in a drop-down menu, they must be registered CIMS users. To add new users, click the blue Manage Users button in the upper right-hand corner of the screen. If that button is not displayed, you may also click Account > Manage Users and then the green + New User button. Enter the information requested, including a temporary password, and then click the blue Update button. Note: You must have Level 2 or 4 access in order to manage users. If a user does not need editing rights, you may set them as a Level 1 user and click the Read Only slide bar to display the check mark.
More information on user management can be found in the User Management Guide in the Toolkit.